DUST, FUEL AND WATER ENVIRONMENTAL TECHNOLOGIES
Quality Policy
The Managing Director of DFW Envirotech Pvt. Ltd recognises that the disciplines of quality, health and safety and environmental management are an integral part of its management function. Quality policy is formulated by Mr Sumedh Rangnekar, Managing Director.
DFW strives to deliver high quality, innovative products that meet or exceed our customer's requirements. Our Company delivers defect-free products and services on schedule and on budget while maintaining compliance with applicable regulatory and industry standards.
DFW views these as a primary responsibility and the key to good business practices.
DFW places particular emphasis on obtaining Customer satisfaction by:
- Responding promptly and accurately to Customers' enquiries and contracts;
- A constant pursuit of quality, value and reliability in the services that the Company supplies to its Customers;
- Ensuring that its management and staff are fully trained to meet the requirements of the business and its Customers;
- Constantly striving to meet and where possible exceed its Customer's expectations;
- Working closely with its Customers in seeking to establish the highest Quality standards;
- Adopting a forward-looking view on future business decisions which may have an impact on Quality;
- Training all employees in the needs and responsibilities of Quality Management.
The Company's Quality policy calls for continuous improvement in its Quality management activities and business is conducted according to the following principals:
- Complying with all applicable laws and regulations.
- Following a concept of continuous improvement and making best use of
- Management resources in all Quality matters.
- Communicating Quality objectives and performance against these objectives throughout the Company and to interested parties.
- Taking due care to ensure that activities are safe for employees, subcontractors and others who come into contact with our work.
- Providing complete Customer satisfaction by delivering the highest quality products and services, on time, the first time, at a competitive price;
The ability of Company Ltd to meet these objectives is measured through the internal audit processes that evaluate the effectiveness and efficiency of the Company, as well as through processes for continual improvement and for the detection and prevention of non-conformance. Customer satisfaction is monitored and used as a basis for continual improvement.